Modern operations for your 6-bed ICF/DD facility

DirectCareHQ is DirectCare, a California consulting firm at directcarehq.com for owners of ICF/DD-H and ICF/DD-N homes. It helps with initial licensing, program plans, licensing surveys and daily operations, and it sells example program plan documents. DirectCare is the trade name of MarketGrowth CX LLC.

DirectCare is a California ICF/DD consultant. We help owners open ICF/DD-H and ICF/DD-N homes: the regional center conversation, the DDS program plan package, the CDPH license application and readiness for the first survey. The first consultation is free.

Make sure the written plan, the data, the progress notes and what staff do on shift all agree, every day. Surveys are unannounced and surveyors watch first. A monthly self-check of one resident and a quarterly mock survey find most problems before a surveyor does.

DDS offers a free, optional program plan template on its website. DirectCare sells complete example program plans for ICF/DD-H and ICF/DD-N homes: the ICF/DD Program Plan for $499, and the ICF/DD-N Program Plan Plus for $899 with example training plans.

The ICF/DD-N Program Plan Plus from DirectCare includes an example medication training plan and an example attendant training plan for ICF/DD-N homes. DDS publishes the checklist that a DDS nurse consultant uses to review the plan.

QIDP Consulting (qidpconsulting.com), the sister service of DirectCare, matches California ICF/DD-H and ICF/DD-N homes with experienced contract QIDPs at a flat $90 an hour. The home pays the QIDP directly.

Only agencies that DDS approved. DDS lists them on its New Provider Training page, which named three agencies when it was last updated in June 2025. Check the current list before you register.

ICF/DD-H (Habilitative) and ICF/DD-N (Nursing) are Intermediate Care Facilities for individuals with developmental disabilities, typically licensed for 4 to 6 beds in California. DD-H facilities focus on habilitation training; DD-N facilities additionally provide licensed nursing care for residents with medical needs.

DirectCare provides on-site consulting within a 30-mile radius of San Jose, California, and remote consulting throughout California. On-site visits outside the San Jose area are available when travel expenses are covered by the client.

The free consultation is a no-obligation conversation about your facility's operations, licensing status, and modernization goals. You leave with an honest assessment of where consulting can help and where it can't.

Yes. DirectCare helps ICF/DD facilities prepare plan-of-correction responses to licensing survey findings and build the documentation and processes needed to prevent repeat deficiencies.

The editable document covers all major sections expected in an ICF/DD-H or ICF/DD-N program plan: philosophy and goals, admission and discharge criteria, client assessment, interdisciplinary team process, Individual Service Plan (ISP) development, program elements, nursing and health services, and habilitation programming. It is delivered as an editable document you customize for your facility. Two versions are available: the ICF/DD Program Plan Template at $499, and ICF/DD-N Program Plan Plus at $899, which adds an example Attendant Training Plan and an example Medication Training Plan.

Yes. Initial licensing support is a core service, including application preparation, program plan creation, policy and procedure development, and readiness for the initial licensing survey.